FAQs

 

How much Funeral Cover can I get?

You can choose a Funeral Cover benefit from $4,000 to a maximum of $16,000 under our Stepped Premium option, and up to $15,000 under our Fixed or Capped Premium options. This gives you the flexibility to choose the benefit that you think will suit your and your family’s individual needs.

Plus, with Let’s Insure Funeral Cover, you can be covered for even more with our optional extras including: Accidental Death, Accidental Death Booster payment, Accidental Serious Injury and Household Expenses Cover.

 

What’s not covered with Let’s Insure Funeral Cover?

From day 1 of your Let’s Inure Funeral Cover you are covered for Accidental Death, and after the first 12 months you are covered for death by any cause.

If you select the Accidental Serious Injury option, further exclusions do apply. Simply refer to the Funeral Cover PDS for a detailed explanation of what they are.

 

What is Accidental Death and Accidental Serious Injury Cover?

You can choose to add Accidental Death and/or Accidental Serious Injury Cover to your Funeral Cover policy.

Accidental Death will pay a lump sum of up to $32,000 in addition to your Funeral Cover if you or a family member dies as a result of an Accident. You can also choose to top this up with an Accidental Death Booster, paying three times the Accidental Death Cover Amount up to $96,000.

Accidental Serious Injury Cover will pay a lump sum up to $32,000 if you, or a family member suffer any one of the following Accidental Serious Injuries:

  • Blindness
  • Coma
  • Loss of Hearing
  • Loss of Speech
  • Loss of Use of Limbs
  • Major Burns
  • Major Head Trauma
  • Paralysis

 

What is meant by ‘Accident’ or ‘Accidental Death’?

An Accident means an event resulting in bodily injury occurring while this Policy is in force, where the injury is directly and solely caused by accidental, violent, external and visible means without any other contributing causes and where the injury is not self-inflicted.

Accidental Death means death that occurs as a direct result of an Accident, and within 90 days of that Accident.

 

What is the Cash Payout at age 85 benefit?

If you select the Stepped Premium option with the optional Cash Payout at age 85 benefit, you will automatically receive 100% Cash Payout of your Funeral Cover Benefit Amount when the Life Insured turns 85, rather than on death. And, if you selected the Household Expenses Cover, you will receive 100% Cash Payout of your Household Expense Cover Benefit as a lump sum too.

 

What are our calling hours?

Let’s Insure and our third party providers adhere to the ‘telemarketing and research calls industry standard’ which establishes a minimum standard in four areas:


– Restricting the calling hours/days for making telemarketing and research calls
– Requiring provision of specific information by the caller
– Providing for the termination of calls
– Requiring callers to enable calling line identification

Our calling hours are between 9am and 8pm Monday to Friday. Let’s Insure and our third party providers do not make calls to customers or prospective customers outside these hours. Further, Let’s Insure and our third party providers do not restrict or hide our calling numbers at any time when calling prospective customers.

 

How do I opt out of receiving marketing calls?

We understand that you may no longer wish to be contacted by us. If this is the case, please send us your details and we will ensure that you receive no further calls.

Phone
1300 355 355 (Mon-Fri, 8am-6pm AEST)

Email
customerservice@letsinsure.com.au

Mail
Customer Service, Let’s Insure
PO Box 1192, Chatswood NSW 2057